Frequently Asked Questions
What jewelry products support 3D try-on?
TouchTry supports rings, earrings, necklaces, bracelets, and pendants using high-quality 3D models.
How accurate is jewelry sizing and placement?
TouchTry uses precise 3D scaling and real-time AR tracking to maintain accurate size, alignment, and position across different viewing angles.
What 3D file format is required for jewelry?
Jewelry try-on requires optimized GLB / GLTF 3D models with correct proportions and material settings for metals and stones.
Can users rotate and inspect jewelry closely?
Yes. Users can rotate, zoom, and view jewelry in full 3D, enabling close inspection of design, depth, and craftsmanship.
Does Jewelry AR work on mobile devices?
Yes. Jewelry AR performs best on modern smartphones, offering a realistic and immersive try-on experience.
Does TouchTry JwelAR work with Shopify themes?
TouchTry JwelAR is designed to work with most Shopify themes and can be embedded directly into product pages for a smooth shopping experience.
Is coding required to install the app?
No, TouchTry JwelAR is built for easy Shopify integration. Most merchants can set it up without advanced coding.
Do shoppers need to download another app?
No, shoppers can use the AR experience directly from your store without downloading a separate app.
Will TouchTry JwelAR slow down my store?
TouchTry JwelAR is designed for efficient loading and a smooth user experience. Properly optimized 3D models help ensure the best performance.
Do you provide setup and onboarding support?
Yes, TouchTry provides support to help merchants with setup, onboarding, and launching the AR experience smoothly on their Shopify store.